Management Essentials - Core Skills Management Training Course

Your first step to developing and directing a highly motivated team

3 days

Business benefit

All companies need to develop top quality first line managers. Much of their learning comes from experience, but a great fundamental training course can accelerate their development and act as ‘the short cut to experience’. Successful team leaders achieve their objectives by developing and inspiring team members to have confidence in themselves and in each other. The use of interactive and engaging exercises and a variety of practical learning methods equip participants with the skills to help their team members reach maximum potential. Participants will also have the opportunity to exchange ideas with other supervisors and managers from a wide variety of backgrounds.


Target audience

The course will benefit any team leader, supervisor or manager responsible for leading, directing and motivating others. The course is particularly valuable for newly appointed team leaders or longer serving managers who have not received formal training.

High spots

  • The ‘Management Maze’ - an exercise undertaken in pairs tackling performance issues
  • ‘Pressing the right buttons’ - a practical case study allowing delegates to work in syndicates on a motivation analysis
  • The ‘Designed to fail’ project where teams brainstorm solutions to a problem situation and come up with practical solutions

Key learning points & outcomes

You will leave the course able to:

  • Fulfil the role and responsibility of the first line manager – set objectives and key performance indicators and agree development needs with your team
  • Use your managerial authority – get the best results from your people and adapt your style to suit different team members
  • Improve your communication skills – develop your ability to listen effectively and express your message clearly and concisely
  • Give strong team briefings – run meetings in an informative and motivational manner
  • Analyse and motivate each member of your team – optimise their performance using an effective assessment questionnaire
  • Handle challenging people effectively
  • Provide job instruction – use the best techniques to help your people learn quickly and thoroughly
  • Give feedback – make it constructive so that it both guides and motivates
  • Conduct correction interviews – improve performance while strengthening relationships
  • Pre-empt potential problems – deal with them before they affect the whole team


  • “Now I know what my job is really about I can get on with learning how to do it better.”
  • “There’s a lot more to being a Supervisor than I thought, but I’m confident I can crack it now if I get the right support from my boss.”

Courses available nationwide

Our range of training courses include Sales, Sales Management, Marketing, Leadership and Management, Personal Development and Financial topics and are available at venues nationwide.