Management Essentials

Your first step to develop and direct a highly motivated team - To complete this programme, participants should attend Management Essentials 2 within 3-6 months

Business benefit

Successful team leaders achieve their objectives by developing and inspiring team members to have confidence in themselves and in each other.  The use of interactive and engaging exercises and a variety of practical learning methods, equip participants attending this course with the skills to help their team members reach maximum potential.  Participants will also have the opportunity to exchange ideas with other supervisors and managers from a wide variety of backgrounds.

The opportunity to assess strengths and weaknesses in an impartial and anonymous environment encourages and inspires participants to develop a meaningful performance improvement programme that they are committed to implementing.

Target audience

The course will benefit any team leader, supervisor or manager responsible for leading, directing and motivating others.  The course is particularly valuable for newly appointed team leaders or longer serving managers who have not received formal training.

High spots

·       As well as helping participants to understand the importance of allocating the right tasks to the right people the team exercise, ‘Building the Molecule’, is great fun

·       Delegates enjoy the ‘Human Relations Maze’ because it provides an opportunity to work with others early in the course and helps them to see alternative approaches to resolve problems

Key learning points & outcomes

You will leave this course able to:

·       Fulfil the role and responsibility of the first line manager – set objectives and key performance indicators and agree development needs with your team

·       Use your managerial authority –  get the best results from your people and adapt your style to suit different team members

·       Improve your communication skills – develop your ability to listen effectively and express your message clearly and concisely

·       Respond to team work styles and give strong team briefings – run briefing meetings in an informative and motivational manner and handle challenging people

·       Analyse and motivate each member of your team – optimise their performance, using an effective assessment questionnaire

·       Provide job instruction – use the best techniques to help your people learn quickly and thoroughly

·       Give feedback – make it constructive so that it both guides and motivates

·       Conduct correction interviews – improve performance while strengthening relationships

·       Pre-empt potential problems – deal with them before they affect the whole team


·       “Now I know what my job is really about I can get on with learning how to do it better.”

·       “There’s a lot more to being a Supervisor than I thought, but I’m confident I can crack it now if I get the right support from my boss.”